What happens if my child is unwell?
We understand that children get sick, and there's nothing worse than poorly little people. If you need to reschedule because of illness we understand. We will need a minimum of three (3) hours notice, though as much notice as possible is preferable! If we need to reschedule within three hours or during the shoot, a fee will be incurred – for our 30 minute shoots this will be 50% of the fee to cover time & travel.
What about rain!?
If we have planned an outdoor shoot, we can either reschedule to a new day to avoid the weather, or we could move inside, perhaps we could do an in-home session. Either way we’ll work together to make it a smooth transition.
When can I see my photos? Where will they be? Are they safe?
A comprehensive gallery of pictures will be edited at the discretion of the photographer – editing is a huge task and can take a long time, ideally it is done over multiple sessions so we don't miss anything.
Typically in the weeks after the shoot I'll edit the images and create an online gallery for you. I'll email you a link, and a download password from here you can download your images, or order prints.
The gallery will be live for 30 days after it goes live, and you can download single, or multiple images from there, and even share to your Facebook or instagram.
Once the gallery has closed there is a fee of $25 to reopen/upload it for an additional 30 days.
Yes, your gallery is private and we only share the link with you. You will need a password to access your images. Your password will be given, with the link to your gallery.
Your images are backed up to a secure cloud service and will be available for re-upload to a gallery for 12 months after your shoot date. After this date we make no guarantees that the files will be available.
What do you mean editing?
Your photographs are taken in a raw format, this is both the technical term for it, and best describes how they look. Typically colours are flat, they might need cropping, straightening or if it comes to it we might need to take out bruises, smooth skin and lessen shadows. It’s a detailed process, and important to get right?
Can I have my raw files?
In a word, no… You did see those Beyonce pictures didn't you? Not every shot is worthy of your eyeballs, let us deliver the best ones!
I really, really want my pictures fast, can I have them tomorrow? What about the next day?
Yes, but there is a fee… because it’s like cramming for an exam all the prep is done but cramming is stressful and it’s not ideal! You can pay for fast photos upfront when booking your session. If you decide later you want them fast, we can send you an invoice and we’ll edit and upload within 48 hours of payment.
What does "high resolution" mean? And do I want that?
This is photographer speak for big enough that you can print on a canvas, or large print. In short it is a big file. Yes, probably! I'm guessing that you wont want every image blown up large, but it's at least nice to have the option. Web resolution is available to download too, this means that its a smaller file and will be quick to load on the internet - if you choose to upload somewhere.
I want to order prints, how can I do that?
You can order the prints right out of your gallery. If there is a size or style print not listed that you'd like please let us know and we will investigate availability and cost for you.
How long will prints take?
2-3 weeks from the day you order and full payment is received.
Why would I order prints through you? Do I have to?
The printing question is one that plagues us all… yes, you can get very cheap prints from all sorts of retailers, both online and instore. Generally these printers aren't colour managed properly or well, and they will come out looking bleugh, or weird and if you're lucky both!
You’ve paid good money for images of your family, if you are printing them we really recommend doing it well. We are more than happy to handle that for you. Or, you can approach printers directly, you'll need to look for a professional print lab. Professional labs ensure that the colours you see on screen are reproduced in your print. We just want you to have great prints!
No, you don't have to order through us :)
Honest Photo reserves the right to use any photograph in any form such as, but not limited to, the use in advertising and social media, reproduction and copyright. All images are copyrighted by Honest Photo.
We acknowledge those customers who prefer to keep their shoot private (at the time off booking), and will use images sparingly and where it is not obvious who the customer/client/child is.
By downloading the images you are able to print, and reproduce images however they are not to be used for resale, without prior written consent from Honest Photo.
We do ask that post on social media either tag, or reference Honest Photo.
Prices are subject to change without notice and are non-negotiable. Due to the custom nature of photography products, no refunds will be issued. By hiring Honest Photo you agree to these terms.
Photographic Consent & release form
When booking and using the services of Honest Photo, I understand, consent and agree that HONEST PHOTO (Photographer) has the right to take and use our photographs of myself, or my children (and/or my property) and to use these in any and all media worldwide including online, now or hereafter known and for any purpose.
I hereby release to the Photographer all rights to exhibit this work in print and electronic form publicly or privately. I waive any rights, claims or interest I may have to control the use of my identity or likeness in the photographs and agree that any uses described herein may be made without compensation or additional consideration of me. I represent that I am at least 18 years of age, have read and understand the foregoing statement, and am competent to execute this agreement.